Urban Backpack separator

Shipping
All orders that do not include personalized or pre-order products, placed on our website, are processed and shipped within the first 24 business hours from the confirmation of the purchase.
- Peninsula, Balearic Islands: 24-48 business hours.
- Canary Islands:7-10 days.
- European Union: 3-10 days.
- United Kingdom, Guernsey, Isle of Man, Jersey: 2-7 days.
- Switzerland, Norway, Gibraltar: 8-14 days.
- Cyprus: 8-14 days.
- Iceland, Serbia: 8-14 days.

Returns & Exchanges
You have 30 days to request a return. The item must be in perfect condition and must be returned with all its accessories. Additionally, the packaging must be original and not deteriorated.

To initiate a size exchange or a return, go to our Returns & Exchanges Portal. If you live in the United Kingdom, process the return through our Returns & Exchanges Portal reserved for our UK customers.